Clouds of Fashion uses and protects your data like it’s our own. We process the given data fairly, lawfully and transparently. Your personal information remains in-house and will never be distributed to third parties, unless you give us your explicit permission.
Who is responsible
The responsible authority for processing and using your personal data is Clouds of Fashion. You can reach us via the following contact details:
Address: Willem Linnigstraat 13, 2016 Antwerp, Belgium
At all times, you have the right to access, rectify or delete your personal information we obtained about you.
Every registered customer is given a customer account with a self-imposed password. By creating an account, you can easily go through the payment process, save multiple addresses, check your order(s) etc.
The following information is being saved in our secure register (mandatory fields):
Your self-imposed password;
Your permission regarding data protection.
Until placing an order, you can fill in your billing and delivery address.
How we use your personal data
We use your personal information in a number of different ways:
To deliver your purchase(s) to you;
To send our newsletter to you;
Your participation in competitions;
To fully comply with the legislation.
When you place an online order, we also use your personal information to process the order and to contact you about it.
Every personal data will be held for as long as needed.
When you visit us at our website www.cloudsoffashion.com or sent us an e-mail, you give us your permission so that we can send you pertinent information. This will be by e-mail at all times.
We will use your personal data to manage your payments and to fulfil your order(s) or your repayments. If you have ordered items online, your shipping address will be given to the distributor (DPD Belgium). They have to know where you live of course.
The use of our services
We require your data at the beginning of your signing up. We will only use your personal data for the purposes for which we collected it. We never process information without your consent. Also, this personal data is being registered in our own secure database.
We inform you that you have several rights under the data privacy legislation:
You have the right to be informed about how your personal information is being used and the right to access it.
The right to request the correction of inaccurate data about you.
In some circumstances, you have the right to have your personal information be deleted.
At the bottom of every e-mail, there is the possibility to unsubscribe.
You can always contact our customer service for further information.
Changes to this privacy notice
This privacy notice was most recently updated on 25th May 2018.